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Bringing you news and commentary on solutions and strategies for protecting critical IT infrastructure in the context of your business.

There is No Patch For Stupidity

Posted January 24, 2011    Peter McCalister

No, I’m not talking about a Boy or Girl Scout patch (or merit badge) now awarded for making dumb errors with information technology at work.  I’m referring to the ever present vendor tech support cry of “just install the patch” whenever something goes wrong.

In this case, the patch is a “fix” for the buggy software that invariably caused some loss of data and/or productivity.  But what happens when the error is human error?  Unfortunately there are no “patches” for that, unless you count getting rid of said employee and replacing him/her with someone smarter.  A common cry of helps desk personnel worldwide is PEBKAC! If you forgot what that means then remind yourself at this post on Reducing Help Desk Costs Is a Least Privilege Benefit.

Accidents happen and if you are still providing excessive privileges to your desktop/laptop users or server/network/database/cloud/virtual administrators, then you are at risk of the accidental misuse of privilege.  Sometimes these accidents can cause harm that is newsworthy.  In this instance you not only have to deal with the problems created, but the public fall out that follows from the press and blogosphere.

First you need to eliminate admin rights on windows desktops and root privileges off of servers, then you implement a privilege identity management solution to create a “least privilege” environment such that no one will have enough permission to cause harm if they misuse their privileges.  In this way you can mitigate the severity of potential user stupidity and not have to deal with the help desk crying PEBKAC or fear an unpleasant expose in the Wall St Journal, local paper, wikileaks.com or the blogosphere.

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Additional articles

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On Demand Webinar – Why You Still Suck at Patching

Posted March 27, 2015    Lindsay Marsh

On Demand Webinar: Dave Shackleford recounts some of his personal experiences in patch management failure, and breaks down the most critical issues holding many teams back from patching more effectively.

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Why You Still Suck at Patching…and How to Turn Your Life Around

Posted March 25, 2015    Dave Shackleford

Live webinar | March 26, 2015 | 10am PT/1pm ET | Dave Shackleford, SANS Instructor | Why You Still Suck at Patching…and How to Turn Your Life Around

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Privilege Gone Wild 2: Over 25% of Organizations Have No Privileged Access Controls

Posted March 24, 2015    Scott Lang

BeyondTrust recently conducted a survey, with over 700 respondents, to explore how organizations view the risk of misuse from privileged account misuse, as well as trends in addressing and mitigating those risks.

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