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Bringing you news and commentary on solutions and strategies for protecting critical IT infrastructure in the context of your business.

Sensitive Data Security – Our Pledge to Your Customers

Posted June 20, 2011    Peter McCalister

In the wake of the recent attack on the Sony PlayStation Network and the resulting massive data breach, consumers are more than a little concerned about the security of the sensitive information that they provide companies. For the most part, many of them know very little about the online security measures in place at companies with whom they do business. And until recently, they probably didn’t care.

The Internet-dominated world we live in now is one of ease and convenience, where old and young alike hand over credit card numbers without hesitation to buy games, songs and fill up our Amazon carts with just a click of the mouse. We’re hopeful that our card numbers won’t end up in the wrong hands, but the fact is that our consumerism often outweighs our concerns about who is managing and protecting our personal data.

But now we are entering a new age, where consumers are being forced to take seriously the security of information they provide to companies. For businesses, this means making sure potential customers have knowledge of and confidence in your information security practices. If consumers don’t have that they may not be willing to cough up their credit card numbers. Establishing and maintaining consumer trust is key in this new age.

For companies reliant on consumer transactions, it is essential to communicate your security policies up front. You don’t have to go into great detail, but keep in mind the questions consumers may have, given recent high profile breaches. How are you protecting my data from exposure to hackers? Are you making sure an angry employee or ex-employee isn’t selling my credit card number to identity thieves?

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Additional articles

Ponemon_Report

Big Surprise: Cost of Data Breaches Up; Are you Doing the *Right* Things to Mitigate the Costs?

Posted May 28, 2015    Scott Lang

Ponemon Institute Cost of Data Breach Study – costs are going up – to the tune of a 23% increase in total costs of data breaches, and a 12% increase in per-record cost since 2013. Are you doing the right things to mitigate costs?

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The tip of the IRS data breach – and it IS an iceberg

Posted May 27, 2015    Morey Haber

The IRS has been warned for decades about their security best practices. And now, at least 100,000 Americans have had their records compromised. How? The IRS uses a service called “Get Transcript”.

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Tales from the Datacenter: Vulnerability Management Nightmares

Posted May 27, 2015    Dave Shackleford

Vulnerability scanning, threat management, risk analysis, patching, and configuration management are some of the major activities usually associated with vulnerability management, and none of these are new…so why are we failing so badly at many of them?

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