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Security in Context: The BeyondTrust Blog

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Bringing you news and commentary on solutions and strategies for protecting critical IT infrastructure in the context of your business.

Reducing Help Desk Costs Is a Least Privilege Benefit

Posted December 15, 2010    Peter McCalister

The problem exists between the keyboard and the chair (PEBKAC).  This is the recurring mantra of most help desk technicians and a leading cause of budget dollars bleeding out of most organizations.  Why, you may ask?  The answer is simple:

  • Users use computers
  • Users are human (usually)
  • Humans make mistakes often: sometimes intentionally, usually accidentally and occasionally indirectly
  • When users have excessive admin rights these mistakes can be very costly

Implementing a privilege identity management solution will effectively limit the potential for impact on these mistakes through a least privilege environment.  One of the most compelling areas will be for the desktop users as there are over 200 documented vulnerabilites in MS Windows. Check out the “3 Ways to Reduce Help Desk Costs” blog for specifics on cost savings, but the intangible benefit that your techs will appreciate the most is the reduction of PEBKAC calls.  With the implementation of a least privilege solution, the user community will only have enough privilege to get their job done but not enough to have a misuse of privilege problem. Now the problem won’t be the user (what lies between the keyboard and the chair), but a genuine technical problem, like installing a print driver.  What price can be put on the sanity of your help desk staff?

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Why big data breaches won’t always be so easy

Posted September 19, 2014    Byron Acohido

This blog post is republished with the permission of ThirdCertainty. See the original post here. – Why big data breaches won’t always be so easy By: Byron Acohido, Editor-In-Chief, ThirdCertainty Some day, perhaps fairly soon, it will be much more difficult for data thieves to pull off capers like the headline-grabbing hacks of Home Depot and Target….

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8 Reasons Your Privileged Password Management Solution Will Fail

Posted September 18, 2014    Chris Burd

Leveraging complex, frequently updated passwords is a basic security best practice for protecting privileged accounts in your organization. But if passwords are such a no-brainer, why do two out of three data breaches tie back to poor password management? The fact is that not all privileged password management strategies are created equal, so it’s critical…

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You Change Your Oil Regularly; Why Not Your Passwords?

Posted September 11, 2014    Chris Burd

There are many things in life that get changed regularly:  your car oil, toothbrush and hopefully, your bed sheets.  It’s rare that you give these things much thought – even when you forget to change them. But what if you’re forgetting something that can cost you millions of dollars if left unchanged for long periods…

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