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Security in Context: The BeyondTrust Blog

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Bringing you news and commentary on solutions and strategies for protecting critical IT infrastructure in the context of your business.

Reducing Help Desk Costs Is a Least Privilege Benefit

Posted December 15, 2010    Peter McCalister

The problem exists between the keyboard and the chair (PEBKAC).  This is the recurring mantra of most help desk technicians and a leading cause of budget dollars bleeding out of most organizations.  Why, you may ask?  The answer is simple:

  • Users use computers
  • Users are human (usually)
  • Humans make mistakes often: sometimes intentionally, usually accidentally and occasionally indirectly
  • When users have excessive admin rights these mistakes can be very costly

Implementing a privilege identity management solution will effectively limit the potential for impact on these mistakes through a least privilege environment.  One of the most compelling areas will be for the desktop users as there are over 200 documented vulnerabilites in MS Windows. Check out the “3 Ways to Reduce Help Desk Costs” blog for specifics on cost savings, but the intangible benefit that your techs will appreciate the most is the reduction of PEBKAC calls.  With the implementation of a least privilege solution, the user community will only have enough privilege to get their job done but not enough to have a misuse of privilege problem. Now the problem won’t be the user (what lies between the keyboard and the chair), but a genuine technical problem, like installing a print driver.  What price can be put on the sanity of your help desk staff?

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On Demand Webinar: Because Auditing Stinks Sometimes

Posted July 2, 2015    Lindsay Marsh

Auditing stinks. Well, mostly stinks. In this on demand webinar, lead by Group Policy MVP Jeremy Moskowitz, you’ll learn the three key tenets to real Group Policy auditing. Tenet 1: Why do you care about Group Policy auditing? Tenet 2: How does Eventing help you know “Who did what?” Tenet 3: How does Reporting tell…

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Stopping the Skeleton Key Trojan

Posted June 29, 2015    Robert Auch

Earlier this year Dell’s SecureWorks published an analysis of a malware they named “Skeleton Key”. This malware bypasses authentication for Active Directory users who have single-factor (password only) authentication. The “Skeleton Key” attack as documented by the SecureWorks CTU relies on several critical parts.

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On Demand Webinar: 10 Steps to Building an Effective Vulnerability Management Program

Posted June 26, 2015    BeyondTrust Software

In this on demand webinar, Cybersecurity Expert, Derek A.Smith will take you through his 10 steps for a successful vulnerability management program and how to get started now.

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