Quintiles Transnational is a company that helps improve healthcare worldwide by providing a broad range of professional services, information, and partnering solutions to the pharmaceutical, biotechnology, and healthcare industries. Headquartered near Research Triangle Park, North Carolina, and with offices in more than 40 countries, Quintiles is a leading global pharmaceutical services organization and a member of the Fortune 1000.
As far as their IT environment goes, Quintiles Transnational manages over 13,000 end-user computers. The company wanted to remove the local administrative privileges from all their end-user accounts and run a least privilege user environment. The goal was to prevent employees from performing installations of their own, as well as running whatever software and applications they wanted. Unfortunately, Quintiles had a difficult time identifying a workaround that would allow applications requiring administrator privileges to run without the significant workload of writing custom install scripts or frequently visiting individual desktops to install software. That’s where BeyondTrust came in.
With Windows Active Directory installed and 13,000 computers running Windows XP, BeyondTrust’s PowerBroker Desktops was the perfect solution for the issues facing Quintiles. Security, compliance, and productivity were at the forefront of the company’s needs, and running PowerBroker Desktops would enable them to create the least privilege environment they required while increasing end-user productivity. Quintiles continues to use PowerBroker Desktops to elevate the permission level for the users who need to run authorized third-party applications, in addition to homegrown software, that require higher privileges than those to which the user is normally entitled.